The Care Manager for the Florida Assertive Community Treatment (F.A.C.T.) Program is responsible for providing advocacy, coordination, and continuity of evidence-based care for individuals and families in need. Care management involves delivering comprehensive and compassionate mental health care directly to those with critical needs by meeting clients at their residence, workplace, or wherever they feel most comfortable. Responsibilities include a collaborative process of triage, assessment, planning, and communication. The Care Manager will also participate as a member of a multidisciplinary treatment team and will report to the Program Manager.

JOB BENEFITS

• Full Health/Dental/Vision/Disability Benefits, and 401(k) Matching
• Non-Profit Organization Student Loan Forgiveness
• Company Discount Program
• Employee Wellness Events
  

JOB REQUIREMENTS

• A bachelor's degree in a Human Services-related field and at least one year of experience in the mental health sector are required.
• Must be able to read, analyze, and interpret clinical records, procedures, and governmental regulations.
• Care Managers should be proficient in writing reports and documenting clinical activities, as well as communicating effectively, both verbally and in writing, with managers, patients, service providers, managed care organizations, family members, and other stakeholders.
• Must have valid car insurance and reliable transportation for traveling within Hillsborough County via personal vehicle or agency vehicle to facilitate in-home client services or onsite clinical programs in a variety of socioeconomic neighborhoods.

POSITION RESPONSIBILITIES

• Completion of thorough assessments and coordination of community resources based on patient needs as per program requirements.
• Complete all clinical and administrative documentation based on established timelines as per program requirements.
• Communicate effectively and maintain cooperative relationships with internal and external resources.
• Develop service plans, treatment plans, and/or aftercare plans with clear goals and objectives as per program requirements.
• Maintain efficient workflow management and organization as per program requirements.
• Maintain proficient quality of clinical documentation as per program requirements.
• Other duties as assigned or needed as per program requirements.