The Care Manager provides advocacy, coordination, and continuity of evidence-based care for individuals and families in need. This role involves a collaborative process that includes triage, assessment, planning, and communication. The Care Manager is a member of a multidisciplinary treatment team and reports to the unit or department supervisor.

JOB BENEFITS

• Full Health/Dental/Vision/Disability Benefits, and 401(k) Matching
• Non-Profit Organization Student Loan Forgiveness
• Company Discount Program
• Employee Wellness Events

JOB REQUIREMENTS

• A bachelor's degree in a Human Services-related field and at least one year of experience in the mental health sector are required. 
• Must be able to read, analyze, and interpret clinical records, procedures, and governmental regulations. 
• Care Managers should be proficient in writing reports and documenting clinical activities, as well as communicating effectively, both verbally and in writing, with managers, patients, service providers, managed care organizations, family members, and other stakeholders. 
• Must have valid car insurance and reliable transportation for traveling within Hillsborough County via personal vehicle or agency vehicle to facilitate in-home client services or onsite clinical programs in a variety of socioeconomic neighborhoods.

JOB RESPONSIBILITIES

• Completion of thorough assessments and coordination of community resources based on patient needs as per program requirements.
• Complete all clinical and administrative documentation based on established timelines as per program requirements.
• Communicate effectively and maintain cooperative relationships with internal and external resources.
• Develop service plans, treatment plans and/or aftercare plans with clear goals and objectives as per program requirements.
• Maintain efficient workflow management and organization as per program requirements.
• Maintain proficient quality of clinical documentation as per program requirements.
• Other duties as assigned or needed as per program requirements