QUALIFICATIONS:

LPN Diploma, Associate, or Baccalaureate Degree from an NLN approved program with 2 years nursing experience and one year supervisory experience preferred. OTP nursing experience prefferred. Current, unrestricted license to practice as a Registered Nurse in the State of Florida. Ability to effectively present information and respond to questions from managers, patients, families, employees, and the general public. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to multi-task, display decision-making and critical thinking skills, and basic computer skills.

WORK ENVIRONMENT:

Outpatient and secured inpatient MAT/psychiatric health care settings. Fast-paced team approach. Multi-tasking, requiring above average time management skills.

FUNCTIONAL RESPONSIBILITIES INCLUDE:

• Provides direct supervision for the nursing and behavioral healthcare staff and ensures training compliance. Supervises and/or coordinates direct service delivery per program requirements.
• Completes Gracepoint required documentation in an accurate and timely manner, including but not limited to program monitoring and quality reports.
• Maintains cooperative relationships with internal and external programs and agencies.
• Attends agency wide, division and program meetings, seminars, conferences, and workshops to maintain and enhance essential skills and knowledge.
• Interviews/hires prospective employees and orients them to program.
• May be asked to assume administrative and supervisory duties in the Coordinator of Nurses or Program Manager's absence.
• Performs other duties that are similar, related, or is a logical assignment to the job.

COMPLIANCE RESPONSIBILITIES INCLUDE:

• Adheres to all applicable federal, state, local, and company maintained standards of compliance, ethics, and policies concerned with the administration and delivery of agency services.
• Meets deadlines, requirements, and expectations as established by the supervisor, agency and department.
• Completes administrative functions and data entry timely and accurately.

CUSTOMER SERVICE RESPONSIBILITIES INCLUDE:

• Provides exceptional customer service in all communications and interactions with staff, general public.
• Maintains confidentiality and remains calm under stress.
• Assists staff with support in all areas of functional responsibility in a courteous, supportive manner.
• Maintains and exhibits servant leadership qualities and exceeds customers' expectations.

FISCAL RESPONSIBILITIES INCLUDE:

• Effective, efficient use of agency resources, systems, equipment and processes.
• Continuous focus on cost savings initiatives across the responsibilities and deliverables.
• Effective use of time management to avoid overtime and budgetary issues.